Formation Physiotherapy and Pilates Studio had a strong reputation built on real results for their patients. The problem was that their Google profile did not reflect it.

With only 32 reviews, new patients searching online had very little social proof to work with.

In 6 months with Squeez, that changed significantly.

When Formation Physiotherapy and Pilates Studio joined Squeez in August 2025, they had 32 Google reviews and a 5-star rating. The rating was excellent, but the volume of reviews was not doing justice to the number of patients they had served.

Without a consistent process in place, satisfied patients were simply not being asked to leave a review.

Squeez connected the clinic with their past and present patients through an automated outreach system.

Using smart follow-ups and multi-channel communication, the system consistently reached out to real patients at the right moment, making it easy for them to leave a review without any manual effort from the team.

The results speak for themselves.

The clinic went from 32 reviews to 147, generating 115 new reviews and a 359% increase in total review count, all while maintaining their 5-star rating throughout.

From the day the system went live, reviews came in consistently.

Rather than sporadic spikes, Formation Physiotherapy and Pilates Studio saw steady, ongoing growth that built their online presence month after month.

The system worked because it reached real patients who had already experienced the service.

The process was simple, the timing was right, and the follow-ups ensured no opportunity was missed.

Over 6 months, that consistency compounded into a profile that now reflects the quality of care the clinic actually delivers.

If you want to generate consistent 5-star reviews for your business without chasing customers manually, Squeez makes it simple.