MINI operates alongside the wider dealership group and serves a loyal customer base. Despite this, their Google presence was thin.

With only 20 reviews on their profile, potential customers had very little to go on when researching the dealership online.

In 6 months with Squeez, that changed significantly.

When MINI started with Squeez in September 2025, they had just 20 Google reviews and a 4.9-star rating. The rating showed that customers who did leave a review were very satisfied, but the volume was not reflecting the number of people they had served.

Without a system to capture that feedback consistently, the profile was not working for them.

Squeez activated its automated outreach system for MINI, connecting the dealership with past and current customers through timely, multi-channel communication.

Smart follow-ups were built into the process, ensuring that requests reached customers at the right point without any manual work from the team.

The outcome was substantial.

MINI went from 20 reviews to 93, adding 73 new reviews and achieving a 365% increase in total review count over the 6-month period.

From the moment the system went live, MINI saw reviews come in consistently month after month.

The profile moved from a low-volume listing to one that now gives potential customers a much clearer picture of the dealership experience.

The dealership had satisfied customers but no structured way of asking them for a review.

Squeez provided exactly that.

Real customers were contacted at the right time with a simple process and consistent follow-ups, which led to a sustained and significant increase in review volume over the 6-month period.

If you want to generate consistent 5-star reviews for your business without chasing customers manually, Squeez makes it simple.